Digital Mailroom
Transform incoming documents automatically into structured, actionable data across all channels. From mail and email to fax and digital uploads, IDA brings order to chaos through market-leading precision.
What is a digital mailroom?
A digital mailroom encompasses the entire process from physical or digital document receipt to structured downstream processing. Without a dependable digital mailroom, all downstream automation initiatives fail due to poor data quality – following the principle of “garbage in, garbage out.”
We focus on transforming unstructured incoming documents into structured, quality-assured data through precise optical character recognition (OCR), intelligent classification, and reliable data extraction. Our core competencies are accurate text recognition (OCR), intelligent classification and reliable data extraction.
Common challenges
Poor quality and diverse scripts
Faded files meet skewed smartphone photos, smudged scans encounter handwritten entries. Standard OCR often achieves only 70-85% accuracy here.
Diverse input formats
Documents arrive in dozens of formats, such as PDFs, TIFF, JPEG, PNG, and more. Without robust processing, downstream processes fail at the first step.
Manual sorting
Employees must manually capture documents, type data, and route them. This costs time and money, and leads to avoidable errors.
Throughout vs accuracy
Processing thousands of documents daily, both quickly and accurately. GPU-based solutions are expensive, CPU-based alternatives often imprecise.
How IDA supports you
How it works
> 99%
Machine-print accuracy
> 95%
Handwriting accuracy
> 80%
Time savings through automation
100%
Made in Germany
Industries and use cases
Digital mailroom solutions are a fundamental building block for document-intensive processes across nearly all industries,
wherever large volumes of diverse documents arrive daily.
Scanning service providers
High-volume processing of heterogeneous document types with maximum automation and minimized post-processing costs for diverse client projects.
Public Sector
Processing of citizen applications, official notices, and administrative documents while maintaining strict data protection requirements and full data sovereignty.
Insurance
Automated capture of claims, loss reports, and policy documents from all input channels for faster processing and higher customer satisfaction.
Your next steps
We support you from initial contact to successful deployment.