The digital mailroom

Input management

Task: Reads incoming post of every kind, classifies it and routes it to the right process.
Result: A mailroom that keeps up with the volume.

Saves time InsuranceBankingPublic sector

Every day a stack of incoming post has to be read, sorted and routed before any of it can be worked on. IDA reads letters, forms and attachments of every kind, classifies each item and hands it to the right process. A mailroom that keeps up with the volume, proven in production for years.

The technology behind the reading in IDA also powers JAIDE One. You can try the reading there right away with your own documents.

Try reading in JAIDE One Request a trial

Customer story

Email processing at Miralia (Golem.ai)

With its InboxCare product, Miralia (Golem.ai) processes incoming emails and their attachments automatically, for insurance, logistics, retail and defense. Its previous text recognition struggled with handwriting and poor scans. IDA outperformed 20 competitors and raised automation for end customers from 95 to over 99 percent, while halving processing time.

>95%: OCR accuracy, handwriting included
>99%: of end-customer workflows automated
<1 month: to go live

Read the case study (PDF) →

“IDA both increased the quality of our results and enabled us to process new types of documents, including handwritten content. When integrated with GPUs, PLANET AI’s IDA can process a vast number of documents using minimal hardware. This efficiency allows Golem.ai to process millions of documents while adhering to its commitment to frugality.”

Killian VermerschCEO, Golem.ai